Frequently Asked Questions
Everything you need to know about your Curiosity Box experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that limited edition mystery items are final sale unless they arrive damaged.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your garments ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, conscious fashion.
Can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.